Privacy Statement and Sales Policy (Please read and click on the "I Accept" button at end of this document)
Security Policy
Several tools, policies and protocols are used to safeguard the submission of information through the Website maintained by the Genesee County Parks and Recreation Commission. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.
In certain instances, you will have the opportunity to receive or create a password to access or submit certain information. You should not divulge your password to anyone in an unsolicited phone call or email. When you are finished with those applications that are password protected, it is always recommended that you close or otherwise exit the browser page.
Safe Shopping Policy
Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. The Genesee County Parks and Recreation Commission Website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number.
Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. The Genesee County Parks and Recreation Commission cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.
Privacy Policy
Thank you
for visiting the website maintained by the Genesee County Parks and
Recreation Commission. Our Website is designed to make it easier and more
efficient for individuals and businesses to interact with their county
government. However, as with all online
resources, we appreciate that many visitors to our site will be concerned
with their privacy. The Genesee County Parks and Recreation Commission is
committed to preserving your privacy when you visit our site.
This privacy statement addresses the collection and disclosure of information that may be obtained through the use of the Website. This statement covers the following topics:
Information We Collect
Public Disclosure
Cookies
Information Collected
If you visit the Website to read or download information, we may collect some or all of the following information:
The name of your domain; for example, "xyzcompany.com" if you use a private Internet access account
An IP address; a number automatically assigned to your computer when you are using the Internet
The type of browser and operating system used to access our site
The Internet address of the Website from which you linked directly to our site
The pages you visit within the Website
The links made to other Websites through this site
This information is collected for statistical analysis using third-party or proprietary software programs to create summary statistics. The statistics are used to determine what information is of most and least interest to all visitors and to identify system performance or problem areas. This information is not collected for commercial marketing purposes.
If, during your visit to the Website, you voluntarily provide personally identifiable information, we will collect such information. Examples of personally identifiable information may include:
An email address if you are communicating to us through email
Information you
voluntarily submit to Website for the purposes of completing or submitting
an application or form online
Other information volunteered, such as vendor profile/contact information, survey information or content of email
In general, please note the information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws, rules, regulations, and other policies.
Public Disclosure
The Genesee County Parks and Recreation Commission does not disclose any personally identifiable information collected online except where you have given us permission or where the information is a "public record" under the Michigan Freedom of Information Act, MCLA 15.231, or other applicable laws. Visitors should be aware that information collected by the Genesee County Parks and Recreation Commission on its Website may be subject to examination and inspection, if such information is a public record or not otherwise protected from disclosure.
Cookies
The Genesee County Parks and Recreation Commission may occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the Website. They also allow customized features such as a “shopping cart” for online purchasing. Cookies created on your computer by using our Website do not contain personally identifiable information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. However, cookies must be enabled in order to make reservations using this Website.
Link Disclaimer
The Website may contain links to other Websites, including those owned or maintained by other government, private, or not-for-profit entities. Such links are provided for convenience and/or information purposes only. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that Website. Once you link to a Website not maintained by Website, you are subject to the terms and conditions of that Website, including but not limited to its privacy policy.
If You Make a Reservation
If you make a reservation on this Website, the information below that you provide to us at the time you are making your reservation is collected and stored in the database for future reference (in case of cancellation of that reservation or if you wish to make additional reservations).
Personal Information:
Name
Address
City/State/ZIP Code/Country
Phone Number
Email Address*
Reservation Information:
Park for which the reservation is made
Facilities for which the reservation is made
Date of arrival/departure
Number of people for which reservations are made
Equipment type (for campground reservations)
Other Information:
Credit Card Number
Credit Card Expiration Date
Amount Charged on Credit Card
Approval Code
Browser Security Policy
To protect your confidential account information, customers must use a browser
that supports 128-bit security encryption. If you proceed without using a
browser that supports 128-bit encryption, the security of your transaction is
not guaranteed.
To determine the level of security for your current browser, please follow the
two simple steps below.
1. Check Your Browser
Select "Help" on your browser’s menu bar, and click About "your browser". The
cipher strength should indicate 128-bit. If not, proceed to step 2. If your
browser is 128-bit compliant, you are ready to proceed with online
transactions.
2. Download
Visit Netscape or Microsoft and download the current version of the browser on
your computer. If you use a different browser, go to the browser home page and
upgrade to a version that will support 128-bit encryption.
Delivery/Refund Policy
Reservations must be paid for at the time the
reservation is made. Your credit card is charged immediately. We accept VISA,
MasterCard, Discover and American Express.
All tickets are sold as Non-Refundable.
Use these trip ID Codes to search and reserve:
GHOST = Combination Trick-or-Treat/Train Ride
BOAT = Combination Trick-or-Treat/Boat Ride
VO = Village Only – Includes Trick-or-Treat
Tickets can be picked up at the Advance Ticket Booth, located at the
entrance to Crossroads Village, upon your arrival. Please arrive at the village
at least 45 minutes before your scheduled train/boat departure time. You
should be on the train/boat boarding dock 15 to 20 minutes before the departure
time.
-Village Only tickets include ‘trick-or-treat’.
-All Train or Boat tickets include village admission and trick-or-treat.
The train ride is 35 – 40 minutes long.
The Genesee Belle is a leisurely fifteen-minute walk from the front of the
village. The ride is 45 minutes long.
Everyone over the age of 12 months is required to have a ticket.
There are 20 ‘trick or treat’ stops that include a doughnut and cider at
the Mill Street Warehouse.
You will be given a bag to collect your candy. Everyone that has a ticket will
get a ‘trick-or-treat’ bag (adults & children).
GROUP RATES:
There is not a discounted price for groups during the Halloween program, but you
can have seats held for you with an advance reservation and a 50% non-refundable
deposit. If you are a group of 20 or more, call our Reservation Department at
810-736-7100 Ext. 6 or 800-648-7275 Ext. 6, Mon-Fri, 8:00 am – 4:30 pm., to
make your reservation.
FAMILY PASS:
To purchase tickets using your Family Pass or to purchase a Family Pass, please
call our Reservation Department at 810-736-7100 Ext. 6 or 800-648-7275 Ext.
6, Mon-Fri, 8:00 am – 4:30 pm. A Family Pass can also be purchased at the
ticket booth at Crossroads Village. The cost of tickets (up to six) purchased
on-line can be applied to a purchase of a Family Pass at the Crossroads Village
ticket booth on the day of your visit only.
DELUXE TICKET (Only available for week-ends during the Halloween
Program):
To purchase a deluxe ticket, which includes Village (trick-or-treat), train ride
and boat ride, please call our Reservation Department at 810-736-7100 Ext. 6
or 800-648-7275 Ext. 6, Mon-Fri, 8:00 am – 4:30 pm.
Any subsequent use of this password indicates agreement with the policies recited above and applicable Genesee County Parks & Recreation reservation rules and policies.